Dental Treatment Coordinator

Job Description

Join our dynamic dental team as a Treatment Coordinator and play a pivotal role in ensuring exceptional patient experiences and optimal treatment outcomes. We are seeking an enthusiastic and detail-oriented individual who possesses excellent communication skills and a passion for helping patients achieve their dental health goals. As a Treatment Coordinator, you will be the primary point of contact for patients, guiding them through their treatment journey with empathy, professionalism, and expertise.

Key Responsibilities:

Patient Consultation and Education:

Conduct comprehensive consultations with patients to understand their dental concerns, goals, and expectations.

Educate patients on recommended treatments, procedures, and available financing options, ensuring they have a thorough understanding of their dental care plan.

Treatment Coordination:

Collaborate with dentists and specialists to develop personalized treatment plans tailored to each patient's needs.

Coordinate appointments and treatment schedules to optimize efficiency and ensure timely completion of treatment plans.

Assist patients in scheduling appointments and coordinating with insurance providers to maximize coverage and minimize out-of-pocket expenses.

Financial Planning and Assistance:

Provide transparent and accurate cost estimates for proposed treatments, including insurance coverage and out-of-pocket expenses.

Offer guidance and assistance to patients in exploring financing options, such as payment plans or dental financing programs, to make treatment more accessible.

Patient Relationship Management:

Build strong, trusting relationships with patients by demonstrating empathy, compassion, and professionalism at all times.

Serve as a knowledgeable resource for patients, addressing their questions, concerns, and inquiries with patience and clarity.

Follow up with patients to ensure satisfaction with their treatment experience and address any post-treatment questions or concerns.

Administrative Support:

Maintain accurate patient records, treatment plans, and financial documents in compliance with regulatory standards and practice protocols.

Assist with administrative tasks such as answering phones, scheduling appointments, and managing patient inquiries.

Qualifications and Skills:

Previous experience in a dental office or healthcare setting preferred.

Exceptional interpersonal skills with the ability to communicate effectively and empathetically with patients.

Strong organizational skills and attention to detail, with the ability to multitask and prioritize responsibilities.

Proficiency in dental terminology, treatment procedures, and insurance processing preferred.

Knowledge of dental software systems open dental is a plus.

Commitment to maintaining patient confidentiality and upholding ethical standards in all interactions.

Benefits:

Competitive salary commensurate with experience.

Comprehensive benefits package including, dental benefits, and retirement plans and bonuses.

Opportunities for professional development and continuing education.

A supportive and collaborative work environment focused on patient-centered care and team success.

Join Our Team:

If you are passionate about dentistry and dedicated to providing exceptional patient care, we invite you to apply for the Treatment Coordinator position and become an integral part of our dental team. Take the first step towards a rewarding career where you can make a difference in the lives of our patients every day. Apply now and embark on a fulfilling journey with us!

• General Practice
• Bilingual
• Open Dental
• Spanish

• Medical
• Dental
• 401k
• Bonuses