Design Consultant (Sales)

Description:

Our licensed In-Home Design Consultants are the sales representatives of our organization. They travel within our territory to 2-3 customer homes per day where they demonstrate our products, explain our process, and assess the needs of the customer to offer the appropriate individualized solution in consideration of customer budget, preference, and the unique construction of their home. After the appointment, design consultants keep in contact with homeowners and conduct regular follow-ups to ensure customer satisfaction. Other responsibilities include the creation of contracts, the securing of financing loans, and communicate with other internal departments regarding sensitive customer information.

Responsibilities

• Work towards meeting or exceeding individual and sales team goals.
• Meet expectations for appointments to quotations and to sales, job profitability, and customer satisfaction.
• Follow established Renewal Sales processes through to completion.
• Use Renewal selling tools for the purpose for which they were designed.
• Maintain a thorough knowledge of Renewal offerings.
• Complete Renewal training, the pre-class studies and formal class session.
• Become proficient at assessing and measuring Insert windows.
• Ownership of appointments and commitment to convert sales leads into a sale.
• Ensure customer satisfaction.
• Present a professional Renewal appearance and image to the customer.
• Arrive at sales appointments prepared and on time.
• Fulfill the role of team membership to ensure overall customer satisfaction and sales performance.

Requirements:

• Ability to build relationships through instilling confidence, sharing information, and meeting commitments.
• Skills of effective communication: clear/accurate messages and active listening.
• Ability to record accurate measurements and translate measurements into a visual layout and scope of work to be performed.
• Skills to organize and follow through in handling details, documentation, records, requests, and processes.
• Ability to self-manage time and activities to meet deadlines, goals, quotas, and customer requirements.
• Requirements met as specified or demonstrated years if equivalent experience.
• College degree preferred
• Minimum of one year selling experience
• One to two years customer service experience
• Computer skills
• Reliable transportation and the ability to travel anywhere within our territory

Ideal Culture Fit

A positive outlook and a pleasure to work with. A mature, team-player that thrives in a collaborative and supportive environment- No drama. Approach any challenge with a can-do attitude and take a creative approach to accomplishing tasks. Think critically and maintain an easy-going, friendly demeanor. Be authentic, do good work, and promote a healthy, balanced workplace.

Ideal Work Ethic

Show up and show out. We go above and beyond simply putting in the hours by applying ourselves and constantly striving for improvement. Be a game-changer and ask yourself, “How can we do this better?” Think creatively and let our culture of innovation encourage you to bring your ideas to the table.

Physical Demands/Work Environment

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to bend, stoop, reach, and carry up to 50lbs. The employee is frequently required to stand, walk and use hands. Specific vision abilities required by this job include close and distance vision. Communication requirements include verbal speech and written communication.

Disclaimer

Renewal by Andersen of Sacramento does not solicit current or recent employees or contractors of other Renewal by Andersen (RbA) entities within one (1) year from the date their relationship was terminated, regardless of corporate or affiliate ownership status. If an applicant’s relationship with Renewal by Andersen was terminated less than one (1) year prior to the date of application or if the candidate is interested in transferring active employment from one RbA to our Sacramento territory, the candidate must disclose their status. Upon disclosure, their current or former General Manager or equivalent will be notified for clearance prior to moving forward in the applicant screening process.

Renewal by Andersen (RbA) is a nation-wide leader in the window and door industry offering premium, custom-built products to homeowners. As the only full-service retailer of our exclusive, American-made windows & doors in our area, we take great pride and ownership in the legacy of our brand and our local reputation. Our core values include community, service, excellence, alignment, & integrity, and we are looking to hire those who align with these elements of our culture. We provide stable opportunities for professional growth and offer exciting and rewarding challenges which we know will help take your career to the next level. Join our team and become a part of the Andersen legacy we are building together.