Process Improvement Analyst

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation and we want professionals on our team that will embrace this important work!! DCI Donor Services is seeking a Process Improvement Analyst to join our team. The Process Improvement Analyst (PIA) assists in identification and delivery of process improvement initiatives throughout DCI Donor Services. The PIA is a member of the Business Intelligence team and utilizes data along with tools like process mapping, root cause analysis, lean, six sigma, and PDSA to increase donation and make a positive impact on DCIDS’ goals. This will be a remote role and may be based out of any of our locations in Nashville, Tennessee, Sacramento, California, or Albuquerque, New Mexico.

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

1. Coordinates with management and departmental staff to identify and evaluate opportunities for process improvement initiatives that lead to a positive and measurable impact on organizational goals.
   
   
2. Designs and implements process improvement initiatives to improve outcomes, optimize use of organizational resources, and maintain organizational alignment.
   
   
3. Acts as a resource and engages DCIDS staff in developing and implementing improvement projects in their departments.
   
   
4. Leads improvement initiatives and facilitates the development of problem-solving projects and process change. Regularly reports the status of projects and related impact.
   
   
5. Works collaboratively with Business Intelligence team on data collection, analysis, and reporting to ensure project selection and goals are data driven.
   
   
6. Maintains a working knowledge of industry regulations and standards and ensures that improvement initiatives align with DCIDS SOPs, processes, and training.
   
   
7. Participates in national and industry specific meetings/conferences, networks with process improvement professionals, shares best practices, tools, and materials.
   
   
8. Performs other duties as assigned.

The ideal candidate will have the following attributes:

• Bachelor’s degree from an accredited university of college.
  
• Certification if Quality Management and/or Process Improvement methods required (e.g., Lean, Six-Sigma, ASQ, etc.)
  
• Two (2) years of related work experience in process improvement. Demonstrated expertise in leading organizational process improvement initiatives with favorable outcomes. Skilled at data collection, analysis, and reporting.
  
• Strong knowledge of Microsoft Office applications (Outlook, Word, Excel, Visio, PowerPoint, etc.)
  
• Excellent written and verbal communication skills, skilled at multi-tasking, strong attention to detail and ability to meet deadlines.
  

We offer a competitive compensation package including:

• Up to 176 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video will be included in your confirmation e-mail. Please complete the video screening within 5 days of receipt.