Sales Manager

The successful candidate must be punctual, responsible; customer service oriented and have excellent interpersonal skills with at least 2 years of hotel experience.

Solicit group business that enables the hotel to meet and or exceed revenue goals in rooms and food and beverage. This position is designated for a sales professional who desires to be the best in their field. This position is also designated for seasoned sales professionals who have demonstrated consistently strong revenue production.

The starting pay will be based on experience. We require you to pass a national background check before you start the job.

Key Areas of Responsibility: Sales, Catering, Conference Services, Reservations, Revenue Management

Specific Duties:

• Responsible for achieving sales goals as directed by Indus Hotels standards, budgets and as directed by DOS / VP Sales.
  
• Solicit new and existing accounts to meet / exceed revenue goals (budget) through telephone solicitation, outside sales calls, site inspections and written communication.

• Ability to negotiate and close the sale effectively for hotel room sales, catering sales with ability to proactively up sell the hotel and facilities to achieve the ADR and RevPar goals.
  
• Participates in and follows the Marketing plan, monitor market trends and related information to develop marketing and sales strategies, noting changes in the economic, business climate and events in the area

• Request approval for concessions, contract language, utilizing the basic Indus Hotels approved contract(s), terminology. Insure any accounts requiring direct bill are utilizing the Indus Hotels direct bill application and approval process. Changes to contract templates, outside or third-party contracts must be approved by the Indus Hotels corporate VP Sales and Marketing.
  
• Prepare weekly, monthly, and annual reports as required by Indus VP Sales and Marketing and VP Operations. May be required on an as needed basis based on communication from Indus Hotels Corporate staff.
  
• Conducts effective presentations during site inspections, outside sales calls and client entertainment opportunities.
  
• Maintains effective response time to all lead inquiries from Brand, CVB, and all other lead sources based on Indus Hotels required response time of 4 (four) hours. Brand standard response time of 4 hours.
  
• Insures proper use and input of all information in Delphi sales system for timely responses, rate and contract loading, sales pace, lead responses, reporting and activities of all sales personnel.
  • All traces are maintained up to date with updates or re-trace based on client response
  • Accurately documented conversations, agreements, questions, and negotiations
    
• All groups are input into the appropriate PMS system in a timely manner as per Indus Hotels standards. Rate and Group Loading Recap should be in group file. In hotels with Revenue Manager, RM will load group in hotels with no RM the sales administrator and the sales manager are responsible for loading the group. In properties with a RM if the RM is not on property the sales administrator or sales manager is responsible for loading the group
  
• Prepare and review all BEO items and pricing ensuring that information is accurate in Delphi and communicated to the proper departments. All groups will have an estimated food and beverage, room rental attached to the group at the time of booking.
  
• Sales Managers are required to be trained and certified in all aspects of Delphi and Hilton or Marriott required training.