Front Desk Coordinator
- $17 to $19 Hourly
- Full-Time
We are looking for a dynamic Front Desk Coordinator who can help the busy attorneys and paralegals at our law office assist clients. You’ll be responsible for answering a busy main phone line, assisting clients virtually and in person, and working collaboratively with the attorneys, paralegals, and professional staff. You’ll also perform a variety of other tasks as needed to ensure our firm is operating efficiently.
This is a full-time position with 100% of the work performed in-office, with hours from 8:30 AM to 5 PM, Monday - Thursday, and 8:30 AM to 4 PM on Friday.
All candidates must have previous experience handling a busy phone line in a professional service setting, preferably in a law firm. Candidates without any relevant experience will not be considered.
Compensation:$17 - $19 hourly
Responsibilities:- Handles frequent incoming phone calls from clients and proactively assists them and routes them to the best team member.
- Schedules and reschedules appointments for Attorneys, Paralegals, and the Intake Team.
- Confirms appointments with clients and potential new clients and gathers signed documents and payments in advance (when needed).
- Greets clients and potential clients with a professional demeanor.
- Opens and closes client files in the firm’s case management platform.
- Drafts non-legal correspondence, such as letters to return original documents to clients, non-engagement letters, termination letters, etc.
- Maintains and updates client names, addresses, phone numbers, and emails in the firm’s case management platform. Reaches out to clients to obtain missing information.
- Renews Attorneys’ professional memberships and licenses as requested.
- Schedules Attorneys’ webinars and MCLE.
- Orders supplies for the firm and make sure the Sacramento office kitchen is well stocked with snacks and drinks.
- Maintains cleanliness of the office, including running and emptying the kitchen dishwasher when needed.
- Other projects, as assigned.
- Previous experience handling a busy phone line in a professional service setting is required.
- Strong listening and communication skills.
- Knowledge of the Microsoft Office Suite, including Word and Outlook.
- Positive, professional, and approachable attitude and demeanor.
- Must possess the ability to work in an interactive team environment with a customer service focus, both internally and externally.
- Ability to proactively identify problem areas and communicate them to appropriate individuals.
- Exceptional attendance.
Why join us?
Our culture is built on the pillars of collaboration, respect, and continual growth. Join us at Dahl Law Group and become part of something bigger – a community dedicated to excellence, growth, and making a positive impact in clients' lives and the community. Together, we'll shape the future of legal practice and redefine what it means to be a trusted advisor in today's ever-evolving business landscape.
Benefits we offer:
- Health, vision, and dental insurance
- 401(k) company matching
- 13 paid holidays
- Sick leave
- Vacation
- Continuing legal education support
Address
Dahl Law Group
Sacramento, CAIndustry
Tourism
Posted date
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