Sales Executive

Summary:

Responsible for growing payments product and service sales with the primary focus on growing business through attracting new clients within assigned product verticals.

Qualifications:

Education: Bachelor's degree in business or a related field.

Licenses/Certifications: Valid drivers' license.

Experience: Five years of experience in client-facing interaction in the financial services industry. A thorough understanding of electronic and card payment processes.

Essential Functions:

A: Job Specific:

• Develops and maintains a broad understanding of the payments industry, the competitive landscape and the associated compliance and regulatory issues to make effective recommendations to clients.
• Gathers market and customer information to develop sales strategy.
• Leveraging personal and professional networks, seeks out new partner relationships with programs and processors that are within the bank's risk appetite.
• Listens to the client's needs during the sales call and recommends suitable products or services that will meet their needs. Develops an in-depth knowledge of the clients including understanding the existing products and services as well as the market competitors to gauge best approach to clients.
• Acts as the primary contact with the client throughout the sales process to handle issues and concerns.
• Works with internal departments to ensure issues and concerns raised by client during sales process are responded to in a timely and accurate manner.
• Assists in the identification of potential risk factors and determine solutions to mitigate exposure.
• Develops pricing proposals for clients, ensuring pricing that is advantageous to both the client and Sutton Bank. Obtains approval on the commercial contract terms from Payments Management.
• Develops and presents contract terms and conditions to the clients, negotiates contracts in accordance with Sutton Bank contract standards.
• Maintains comprehensive knowledge of applicable products, services, policies and procedures.
• Identifies opportunities to provide additional services or resources to customers.
• Attends payments-related conferences and events to prospect for new clients and meet with existing clients to increase brand recognition and maintain awareness of industry developments and trends.
• Leverages the CRM tool on a daily basis to keep detailed notes and track progress of each lead.

Knowledge/Skills/Abilities:

• The ability to communicate effectively and clearly, both in verbal and written communications, as well as, present information to groups of managers, employees, customers, and the general public.
• Excellent interpersonal skills.
• Strong working knowledge of the payments industry, products, and associated regulations.
• The ability to manage multiple tasks.
• Excellent problem-solving skills.
• Technical writing, to include reports, procedure manuals, articles for publication.
• The ability to read, analyze and interpret financial statements, government regulations, professional journals, etc.
• Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to solve problems and deal with a variety of concrete variables in situations where only limed standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Excellent sales and negotiation skills.
• Team player able to work effectively in a team fostered environment.
• Solid understanding of technology and operational process required to deliver and support new products.
• Position is required to travel as business needs dictate, potentially up to 50% at times.

Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status.