Assistant Director
- $15 Hourly
- Retirement
- Part-Time
We are looking for a motivated, high energy candidate who would love supporting our students and families. The Assistant Director is responsible for leading the day-to-day administrative tasks and quality customer service in the Center such as phone reception, word processing, data entry, filing, market research, and other administrative tasks. The Assistant Director provides a positive first impression for potential and existing customers, fields calls from customers, schedules appointments, and coordinates community and school marketing events.
ESSENTIAL JOB FUNCTIONS
- Leads day-to-day administrative tasks and quality customer service such as timely and high quality phone reception, word processing, data entry, filing, and other administrative tasks
- Manages the day-to-day operation of the Center
- Assists Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments
- Assists Center Directors with other day-to-day tasks of running the Center such as managing billing, collecting payments, and maintaining Center supplies
- Greets and assists students, parents, and potential customers according to Sylvan standards
- Fields inquiry calls from potential customers; Fields calls from current families
- Schedules assessments, tours and Welcome Conferences according to Sylvan Standards; Manages scheduling changes of current families
- Assists Center Directors with maintaining the professional appearance of the Center according to Sylvan standards
- Supports standards and procedures to ensure student safety and well-being
- May assist teachers with preparation for instruction; Gathers and prepares materials as appropriate
KNOWLEDGE REQUIRED
- Associates or four year degree preferred
- Customer service experience; Retail sales experience preferred
- Experience using full suite of Microsoft Office applications and other standard business applications
- Knowledge of general office equipment such as copiers, printers, and office phones
SKILLS AND ABILITIES REQURED
- Strong customer service, interpersonal and communication skills
- Strong word processing, data entry, and other administrative skills
- Proven ability to effectively use consultative sales skills when serving customers
- Proven ability to communicate effectively in writing; Ability to proofread and edit copy
- Strong organizational skills; Proven ability to manage multiple tasks and be flexible
- Ability to occasionally lift and/or move up to ten pounds
POSITION TYPE
- In person position at Dublin or Lewis Center location.
- Part time hours.
- School year hours: Typically Monday - Thursday: 3-8pm and some Saturday mornings.
- Summer hours: Typically Monday - Friday: 9a-1pm and/or 3-8pm
- Hourly pay starting at $15
- 401K and employer matching eligible
- additional benefits available
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.
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