Information Technology Intern 2024

Information Technology Intern (Undergraduate Level)
Job Description

About This Role:

Job Overview

Achieving The Dream is seeking an Information Technology Intern to support the IT department. The ideal candidate is self-motivated, enjoys interacting with people, solving problems, reaching new heights and is not afraid of a challenge.

Duties and Responsibilities

• Support ATD’s IT infrastructure and enterprise applications.
• Assist in data maintenance for ATD’s client database and other core systems.
• Assist with requests and troubleshoot issues, working with diverse user groups.
• Other duties as assigned.

Learning Outcomes:

• Gain experience in the field of Systems Administration (Azure, M365, Salesforce, etc.)
• Gain experience working with a small but agile team of IT professionals.
• Demonstrate an understanding of non-profit IT needs.
• Data Management & Security
• Technical Support & Training
• Demonstrate an understanding of IT policies and compliance.
• Gain experience with large enterprise software applications including Office 365 and Salesforce.
• Develop skill competencies specific to an occupation or professional interest.

Skills/Qualifications/Experience

• Demonstrated software and technology knowledge, both theoretical (coursework) and practical.
• Demonstrated research and general IT systems administration skills.
• Basic familiarity with modern programming languages, patterns, and frameworks.
• Basic familiarity with modern relational database designs and interactions.
• Proficiency with MS Office Suite, databases, and word processing.
• Detail-oriented, able to multi-task, and able to work independently while meeting specific deadlines.

Core Competencies

Collaboration: Demonstrates respect, humility, and willingness to collaborate when seeking to understand others and making decisions.

Equity Mindset: Demonstrates capacity to recognize and address racialized structures, policies, and practices, that produce and sustain racial inequities.

Learning Orientation: Embraces challenges, new ideas and different perspectives as an opportunity to learn; continually seeks out and applies new learning to activate change or improvements.

Systems Thinking: Defines the system and one’s role in the system. Sees relationships and the dynamic elements of the holistic system and executes work accordingly. Influences the system and maps connections to ATD’s external landscape.

ATD strongly encourages applicants from diverse and historically underrepresented backgrounds to apply.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Please include a cover letter along with your resume. In the cover letter please discuss the following:

• Why do you believe in ATD’s mission?
• What qualities, experiences, or other considerations do you believe make you an ideal candidate for this position?

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Diversity, Equity, & Inclusion

Achieving the Dream believes that diversity, equity and inclusion is critical to its work and its mission. ATD takes meaningful steps to promote inclusion in its hiring, retention, promotion, and board recruitment, and supports equity work at the community colleges it serves.

Equal Opportunity Employer

Achieving the Dream is committed to creating and maintaining a diverse work environment. Employment policies and decisions are based upon merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth, or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally- protected genetic information, marital status, veteran status, or sexual orientation.