Social Service Coordinator, Part-time, VA

Job Title:       Social Service Coordinator

Reports to:   Social Services Division Director

Mission:  Founded in 1974, the Korean Community Service Center of Greater Washington (KCSC) is a 501 (C) (3) community-based, not-for-profit organization dedicated to assisting  and empowering Asian American and immigrant low- to moderate-income families and individuals in the metropolitan Washington DC area through social services, education, advocacy and development of resources.

Position Summary:  Under the supervision of the Social Services Division Director, the incumbent:

• Coordinates all aspects of social services program and works to improve the quality of the program.
• Provides case management and counseling services to low-income individuals and families who are in need of social benefits.

Description of Duties

Priority 1

% of time - 50%

Provide Direct Services

·        Conduct intake and needs assessment

·        Provide ongoing information and referral services

·        Provide case management to program participants

·        Provide interpretation and translation for clients

·        Provide information and referral services

Priority 2

% of time - 30%

Program Management and Administration

·        Day-to-day implementation of the program (maintain up-to-date case files, enter data in ETO system, ensure implementation of program outcomes)

·        Outreach for community resources

·        Coordinate resources and services

Priority 3

% of time - 10%

Internal Communication and collaboration work. 

·        Collaborate with director of programs,  program team members, and staff, interns and volunteers 

·        Coordinate with all program and administrative staff

·        Lead/participate in regular project planning meetings

·        Participate in weekly branch office staff meeting

·        Participate in monthly all staff meeting

Priority 4

% of time - 10%

External communication and collaboration work

·        Represent KCSC & foster strong communication to a wide audience including partner, colleague, and government agencies, and community leaders/members. 

·        Foster strong communication between KCSC and a range of partners and collaborators.

·        Participate in related workshops and seminars provided by government agencies and organizations

·        Plan and conduct Educational seminars

·        Create educational and promotional materials

 Position Structure:  This part-time position is categorized as professional position - 20 hours/week. 

Some weekend and off hours work are expected.    

The position is located at Korean Community Service Center of Greater Washington’s main office at 7700 Little River Turnpike, Annandale, VA 22003-2406. 

Office hours are Monday through Friday from 8:00 a.m. to 4:00 p.m.

Qualifications: 

1. Bachelor’s Degree in social services, social work, psychology, or related human service field, earned in the United States.

1. 2-3 years of experience in social services, social work or related human service field is preferred.      

1. Excellent writing and oral communication skills

1. Demonstrated interpersonal skills and ability to work in teams and with disparate groups, individuals and agencies

1. Experience and demonstrated competence working with commercial software applications, including all Microsoft Office applications and with the Internet.  Familiarity with social services software applications such as Efforts to Outcome (ETO) is preferred. 

1. Knowledge of Asian/Korean American community and bilingual proficiency (both verbal and written fluency) is essential. 

1. Criminal background checks (via state police and Child Protective Services) are required of all individuals providing direct or indirect services within public schools, after school programs, etc. Employees serving vulnerable populations (such as persons with disabilities, senior citizens, etc.) much also have criminal background checks.  

This job specification should not be construed to imply that these requirements are the exclusive standards of the position.  Incumbents may be asked to follow other instructions and perform other related duties, as may be required by their supervisor.