Human Resources Business Partner, Direct Sales

The HR Business Partner (HRBP), Direct Sales, is responsible for aligning business objectives — with an emphasis on recruiting, growth, expansion, and internal customer service — with employees and management for the field-based U.S. Direct Sales team. This role formulates partnerships across the human resources (HR) function to deliver value-added service to management and employees that facilitates growth, problem-solving, and compliance that reflects the business objectives and core values of Kerecis.

The HRBP is based in the Arlington, Virginia, Kerecis office and reports to the Director, Global Human Resources & Recruiting. This is a full-time role.

Essential Functions

• Function as the HR point of contact for all U.S. Direct Sales team members
• Support, monitor and enforce annual compliance trainings for all Sales employees
• Ensure that onboarding for all U.S. Sales team members is completed according to schedule
• Partner with Medical Affairs to ensure that U.S. Sales team members have completed required training, including retraining
• Serve as the local representative of Global HR & Recruiting
• Provide daily HR support to the U.S. Direct Sales team
• Provide performance management guidance to regional and senior U.S. Sales management (e.g., coaching, counseling, career development, disciplinary actions)
• Utilize knowledge of various HR functions to provide tactical support to regional and senior U.S. Direct Sales managers
• Manage and resolve employee relations issues; conduct effective, thorough and objective investigations
• Act as liaison with other HR functions
• Provide change management support as needed

Secondary Functions

• Provide HR policy guidance to all U.S. Direct Sales team members
• Work closely with management and employees to promote Kerecis core values, improve work relationships, build morale, and increase productivity and retention
• Meet weekly with relevant managers, providing HR guidance when appropriate
• Analyze business unit trends and metrics to help develop solutions, programs and policies
• Maintain knowledge of legal requirements, including local state laws, related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partner with the legal department as needed / required
• Identify training needs and facilitate training solutions for U.S. Sales team and any individual executive coaching needs
• Participate in evaluation and monitoring of training programs to ensure success; follow up to ensure training objectives are met
• Other responsibilities and tasks, including ad hoc administrative support, as assigned

Requirements

Competencies

• Exceptional internal customer service skills with a busy and demanding workforce
• Experience supporting a remote workforce with multiple time zones
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software
• Flexible schedule to support multiple time zones
• Growth mindset, team approach

Education & Experience

• Bachelor's degree strongly preferred
• Minimum three to five years of HR experience
• Experience with direct sales teams a plus
• Working knowledge of HR disciplines
• SHRM or HRCI credential preferred

Anticipated Travel: 10%

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. Kerecis is an equal opportunity employer.