Call Center Agent

Marathon Staffing is seeking a detail oriented and problem-solver Call Center Agent for our Client in Sacramento. This position requires our employee to provide exceptional customer service and complete all assignments in a timely manner.

Job Description:

• Greeting customers, answer high volume inbound/outbound calls and emails, providing information, transferring calls or taking messages as necessary.
• Keep records of customer interactions to ensure that appropriate changes were made.
• Resolving disputes in a professional and respectful manner.
• Relay or route written or verbal messages.
• Perform various data entry or clerical tasks, such as typing or proofreading documents, scanning, filing, and faxing.
• Other duties as assigned.

Qualifications:

• Ability to work independently as well as with a team.
• Exceptional customer service with a positive attitude.
• Effective verbal, listening, and communication skills.
• Must be able to work in a fast paced, high volume environment.
• Call center experience is a plus.
• Bilingual is a plus!

Apply today for Immediate Consideration of this position that offers a set schedule, ability to refer a friend, and opportunity to grow with the company.

*Marathon Staffing is an Equal Opportunity Employer.