Operations Manager

Key Responsibilities:

· Management responsibilities include, but are not limited to: recruitment, labor and productivity planning, supplier coordination and customer obsession.

· Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost through effective planning of throughput and resource utilization.

· Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results.

· Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals.

· Participates in the development of and responsible for administering company safety strategies and programs.

· All other duties as assigned by VP

Experience Requirements:

· Managed Final Mile Operations

· Labor Management experience

· Multiple site management

· 4+ years experience in related field

· Demonstrate ability to manage and grow business

· Demonstrate ability to manage and lead people

· Demonstrate account management ability

· Ability to manage in a multitask role

· Working understanding of a transactional or dedicated transportation model

· Excellent written and verbal communication

· Strong interpersonal and customer-service skills

· Demonstrate proficiency composing written communication, proofreading and editing

· Resourceful, well-organized, highly dependable, efficient and detail-oriented

· Ability to exercise initiative, good judgment, time management and problem-solving skills

· Working Knowledge of Microsoft PowerPoint, MS Word, and MS Excel