Center Based Administrative Assistant

OUR COMPANY: 

Join an organization that is making a tangible, real-world difference in the lives of children with autism and other neurodevelopmental disorders. We empower each child on their unique and personal journeys with autism through Applied Behavior Analysis (ABA) therapy. 

We believe that every child in need should have access to effective, affordable, and compassionate ABA services that help them live more independent and fulfilling lives. 

We empower parents, connect families with well-trained and highly-qualified mental health professionals, and spread awareness about autism spectrum disorder (ASD) to strengthen our communities. 

 SCHEDULE: 

• Type: On-site (remote work unavailable) 
• Hours: Monday to Friday, 8:00 AM– 4:00 PM ET or 11:00 AM - 7:00 PM ET 
• Location: Silver Springs, MD

RESPONSIBILITIES & TASKS:  

• Assist with training and hiring of new staff into a program. 
• Performs other duties as required. 
• Coordinate services, staffing, and other changes that impact clinic services.  
• Complete work with composure/tact. 
• Adherence to policies/procedures and according to all processes.   
• Assisting parents and providers with all needs/connecting them to other support if outside of staff’s ability to assist. 
• ***This role is expanding & expected to lead to growth within the company at this location.

KEY SKILLS & BEHAVIORS: 

• Ability to handle multiple projects at one time and work with remote and in person team members efficiently 
• Ability to communicate effectively through oral and written skills and work cooperatively with a variety of individuals and groups 
• Strong decision-making skills 
• Must be able to work effectively with patients and families of all ages and cultural backgrounds 
• Ability to maintain customer service orientation and professionalism in all interactions 
• Adaptability to changing situations in a calm and professional manner 
• Ability to handle confidential information (HIPPA compliant) 
• Proven to thrive in administrative environments   
• Positive and encouraging in disposition     
• Ability to maintain organization standards in a high paced environment 
• Ability to navigate high stress conversations with tact / mitigate complaints / escalate to supervisor as needed 

QUALIFICATIONS: 

• Minimum 2 years working in an office-based setting 
• Previous experience in an Case Management/Family Support related position preferred 
• Proficient in Microsoft Office (Outlook, Word, Excel, etc.) and related computer software 
• Ability to communicate effectively  

SALARY & BENEFITS: 

Pay: 

• $40,000-$45,000 per year 

 Benefits: 

• 401(k) 
• Health, dental, and vision insurance 
• Paid time off 
• Professional development assistance