Service Coordinator

1st Response Pest Management of Powell, Ohio, is looking to hire a full-time Service Coordinator to help field customer calls, schedule services, process payments, and communicate with customers about services. Are you looking for more than just a job and want to get started in an essential industry? Are you a customer service rockstar? Are you energetic and hardworking? If so, please read on!

This Service Coordinator position is designed to lead to a stimulating and exciting career in the Pest Management profession. Our full-time office staff also enjoy great benefits including paid time off (PTO), dental and vision insurance, as well as professional development assistance. And, after the first year, 401k with company match and paid vacation! If this sounds like the right career opportunity in an essential industry for you, apply today!

ABOUT 1ST RESPONSE PEST MANAGEMENT

1st Response Pest Management is a locally owned, family-operated business that provides outstanding customer service and valuable pest control and extermination services. Offering residential and commercial pest control to Powell and the surrounding communities, we use the highest quality methods and products to deliver effective results that are safe for people and pets while also being eco-friendly.

Our success wouldn't be the same without our team's dedication and professionalism. That's why we offer competitive compensation, growth opportunities, a team atmosphere, and a positive work-life balance.

A DAY IN THE LIFE OF A SERVICE COORDINATOR

The Service Coordinator's primary responsibility is to help field customer calls and to serve as a liaison between customers, service technicians, and sales representatives. In this capacity, the Service Coordinator assists customers in scheduling services, resolving concerns, processing payments, monitoring collections for past due accounts, and assisting in office record-keeping, work order processing, and billing. The position requires excellent computer skills, good problem-solving ability, and superb communication and interpersonal skills. The position requires a lot of time on the phone, patience, and the ability to multi-task.

SERVICE COORDINATOR QUALIFICATIONS

• First-class customer service skills
• Time management skills
• Attention to detail
• Positive attitude
• Good computer skills: word, gmail, excel, etc.

Prior experience in Pest Control or business administration is preferred but not required. We will train the right person who wants to excel in this profession! Do you have excellent people skills? Are you a positive self-starter? Do you have good communication skills? Can you present yourself professionally? Are you friendly and down-to-earth? Can you smooth things over with an upset customer? If so, you might be perfect for this excellent customer service position!

ARE YOU READY TO JOIN OUR TEAM OF PEST CONTROL PROFESSIONALS?

If you want long-term growth potential, please complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 43065