Regional Service Manager

Miller’s Textile Services is currently hiring for an Regional Service Manager to join our Columbus, Ohio location. The Regional Service Manager is responsible for ensuring that customer accounts are serviced daily and on schedule. At Miller’s Textile Services, we believe that by investing in people it provides them with the tools for success. We believe in hands-on training and a promote from within culture. We are continuously making improvements to better serve our employees. Our programs focus on continuously improving our employees’ lives both at work and at home and our company mission extends to the services we provide for our customers: We show up on time, do what we say, finish what we start, and have fun doing it!

What will you do?

• Ensure superior customer service and relationships
• Manage direct reports to support overall growth, goals, and culture
• Hold team members accountable to established goals
• Ensure all routes are covered daily, fill in as necessary to meet demand
• Train new route delivery and support personnel
• Assist in the collection of account payments, renewal service agreements, and the monitoring and evaluation of lost accounts
• Maintain accurate inventory control of depot warehouse
• Other related duties as assigned to support the Service team

What are the minimum qualifications?

• Bachelor’s degree in Business or a related field preferred; or a combination of education and related work experience required
• Minimum 5 years of demonstrated experience in leading a team, ideally in a service driven industry
• Proven ability to understand business financials with ability to analyze concepts that apply to this position a must
• Excellent verbal, written, and presentation skills
• Independent self-starter with willingness to learn
• Must be able to pass DOT physical and drug screening
• Must possess valid drivers license and have clean driving record

Why should you work for Miller’s Textile Service?

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Disability and Life Insurance
• Paid holidays and time off (eligible on first day!)
• 401k with company match
• Career advancement opportunities

At Miller’s Textile Services, our focus is on delivering exceptional experiences daily to each of our customers. Miller’s Textile Services has been committed to serving the uniform, linen, and facility service needs of the Midwest for over 75 years. Our customers and employees are an extension of our family-owned business. Service may be our last name, but it is our first priority. Our promise to our customers is “We show up on time, do what we say, and finish what we start”.

Miller’s Textile Services is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

No outside recruiters, agencies, or head hunters please.